A consumer who applied and processed his/her membership during the time of the application of his/her electric service connection. He/she is the applicant and owner or the legal spouse of the applicant of the service connection. He/she is entitled to vote during board of directors' district elections. Attend the Annual General Membership Assembly (AGMA), and a recipient of any programs/activities sponsored by NUVELCO.

There are many reasons of power interruptions; it’s either scheduled or emergency interruption. Below is the list that causes power interruptions;

• Failures in Electric Distribution system/network.
• Faults at power sub-stations,
• Damage to electric transmission lines (NGCP concern)
• substations or other parts of the distribution system,
• Short Circuit or the overloading of electricity mains.
• It may also be an object, such as a tree limb, comes in contact with a power line, circuit breakers or other protective equipment that shut off the flow of power.

Please refer to Application Procedure and Requirements.

This is a power bill statement monthly distributed by the NUVELCO to each member- consumers payable to the coop for using electricity delivered to household or establishment.

The charge to recover the cost of electricity purchased from Generation Companies (NGCP, SMEC, and SMITHBELL).

The reduction in the cost of power purchased from NPC-PSALM for residential consumers as mandated by RA 9136.

The charge to recover the cost of transmitting electricity from Generation Companies to NUVELCO.

The charge to recover the cost of ERC-allowed electricity lost in the process of distribution to consumers.

The charge for the cost of NUVELCO services, like billing, collection, customer assistance and related services.

The taxes imposed by local government units under R.A. 7160.

The tax on Sale or Exchange of Services including Sales of electricity under R.A. 9337. SP. Civil Case No. 1505: The court issued a resolution dated March 31, 2014, restraining NUVELCO from collecting VAT, except for Generation and Transmission Charges.

The charge collected by the government thru NUVELCO and other electric utilities to finance electrification-related programs of the government under R.A. 9136.